Key Responsibilities:

• Ensure that all processes contributing to the performance of clinical / administration departments are conducted properly.
• Manage and maintain databases for the quality system.
• Reporting and facilitating quality events, incidents, queries, and complaints.
• Keep up to date with all related quality legislation and compliance issues. 
• Utilize guidance documents, international standards, or consensus standards and interpret for guidance.
• Communicate any critical compliance risks noted from these activities to senior management
• Timely perform and prepare reports for QA Monitoring Rounds and Internal Audits
• Timely conduct customer feedbacks and prepare trend analysis
• Timely facilitate the development of Quality Management Systems in departments
• Facilitate the clinical & administrative departments in Risk Assessment activities.
• Facilitate External Audits and Regulation Licensing Audits
• Perform any other tasks as assigned by the supervisor/HOD from time to time

Qualifications and Experience:

• MBBS /Pharm-D / M.Sc. (Biochemistry /Microbiology) / Bachelors in Physical Therapy, MScN /BScN and MBA/MPA/ Any Quality related Course would be considered as an additional qualification. Must have 2-4 years’ experience of Hospital / health Care Setting.
• Proficiency in the use of MS Office applications.
• Good communication and interpersonal skills