Key Responsibilities:

• Computer proficiency (MS Office, advanced Excel, email, and Hospital Information System)
• Documentation, report writing, and professional correspondence
• Data management, validation, accuracy, and record maintenance
• Nursing staff records, roster coordination, and personnel data management
• Communication and professional interpersonal skills
• Coordination, follow-up, deadline management, and timely task completion
• Problem-solving, prioritization, and decision-making within the scope of authority
• Confidentiality, information security, and compliance with organizational policies
• Accountability, attention to detail, and professional conduct
• Credential and certification tracking, including BLS, ACLS, NRP, specialty courses, expiry dates, and renewal status
• Data compilation and analysis, including monthly reports, summary tables, dashboards, and status updates
• Audit readiness and evidence management, including maintaining supporting documents and retrievable records
• Stakeholder coordination with NES, Nursing Management, HR, RSDC, IT, and other relevant departments
• Process monitoring and escalation of pending cases, incomplete documentation, overdue submissions, and expiring credentials
• Continuous improvement in administrative processes, data collection, reporting, and record management

Qualifications and Experience:

• Master’s Degree/MBA with 3-5 years of relevant experience, preferably in supervisory or administrative roles.
• Good interpersonal and communication skills
• Proficiency in MS-Office applications