Key Responsibilities:

• Oversee the day-to-day administrative operations of the ward to ensure smooth functioning.
• Coordinate patient admissions, transfers, and discharges in collaboration with clinical teams.
• Ensure effective bed management and optimal utilization of ward capacity.
• Ensure patients and attendants receive appropriate guidance and support regarding hospital procedures and services.
• Address patient or family concerns and coordinate with relevant departments for resolution.
• Ensure proper maintenance of patient records, registers, and administrative documentation in the ward.
• Monitor compliance with hospital documentation standards and regulatory requirements, including internal & external audits.
• Monitor the availability of ward supplies, equipment, and consumables.
• Prepare and submit reports on ward activities, patient statistics, and operational issues to hospital administration.

Qualifications and Experience:

• Preferably MBBS/ BDS / BS or MS in Allied Health Sciences / BSN or MSN / MHPE with preferably a Master’s Degree in Hospital Administration with 5-7 years of relevant hospital experience in ward administration or clinical operations.
• Excellent written and verbal communication skills in English and Urdu.
• Strong problem-solving, decision-making and interpersonal skills.
• Proficiency in MS Office applications.