Key Responsibilities:

• Ensure the smooth operation, maintenance, and availability of all telecommunication systems, hardware, software, and network connectivity across the hospital.
• Plan, implement, and monitor telecommunication infrastructure upgrades and expansion projects.
• Manage, administer, and troubleshoot telecommunication systems including
• Siemens HiPath 4000, Siemens OpenScape, Nurse Call System, Queue Management System, Public Address System, Branded SMS Platform
• QueueMatic System, PTCL Messaging Services, Main Distribution Frame Optical Fiber Network, TV and LED Display Systems, Panasonic PABX
• Lead, supervise, and develop the telecommunications technical team and oversee the day-to-day operations of the operator room.
• Ensure maximum system uptime through preventive maintenance, timely troubleshooting, and coordination with vendors and service providers.
• Maintain documentation of telecommunication systems, configurations, maintenance schedules, and service records.

Qualifications and Experience:

• BS/BE in Electronic Engineering or Telecommunication Engineering from a reputable institution. Master's degree in Telecommunication, Networks, or a related discipline will be an added advantage.
• 8–10 years of progressive experience in telecommunications, including at least 5 years in a managerial role.
• Strong hands-on experience with enterprise telecommunication systems, PABX, IP telephony, fiber optic networks, conferencing solutions, and related ICT technologies.
• Strong communication, interpersonal, and management skills.
• Proficiency in Microsoft Office applications