Key Responsibilities:

• Serve visitor and callers by greeting, and welcoming appropriately, and inform them properly regarding hospital service queries.
• Communicate information with regards to consultants’ OPD days/timings/leave information.
• Search admitted patients in patient database (hospital system), and direct visitors to various hospital locations.
• Notify updated information about clinical and academic activities in hospital i.e. CME, symposium, Health Camps, and information regarding admissions in Medical College, School of Physiotherapy, and College of Nursing etc.
• Stamping of discharge certificate, death certificate, and birth reports.
• Check and maintain inventory, and keep records and forms.
• Supervise and manage the designated duty shift for efficient operations of the department.
• Ensure compliance with all quality, environment and safety management system requirements

Qualifications and Experience:

• Graduate with preferably 02 to 03 years of relevant experience.
• Supervisory skills to lead and guide team members.
• Should have good Interpersonal Skills.
• Should have good communication skills in English and Urdu and proficient in use of MS Office.